Rose Toy Tips
How to Charge The Rose Toy?
Updated: Some customers bought replica rose toy from Groupon at cheap price or knock off sites, so the toy does not charge. Please contact the seller for refund. Please be aware rose toy official® site is rosetoyofficial.com.
The rose toy™ uses magnetic charger, it does not charge for poor contact. You have to adjust it until the light blinks, only when the light blinks, it means the toy is charging correctly. Here is a video showing how to charge it correctly:
My rose I bought from Groupon isn’t turning on and I’ve had it charging for 2days please help… if I can get a replacement give me the address where to send it back to also
Hi Caleen,
I am sorry to hear that, sadly Groupon is allowing replica selling on their site! Our IP lawyers are dealing with them.
Completed charged but won’t turn on
hi, it must be defective, i did not find your order in our system. I am afraid you received a replica from Groupon or other sellers, you can contact the seller for refund.
My toy is blinking rapidly and won’t turn on Any help?
Hi Michaela,
It must be defective, sorry i did not find your order on our site, the order might be placed on a knock off site. You can contact our customer service support@rosetoyofficial.com to verify that.
How long does it take for the rose toy with thrusting dildo to fully charge. I’ve had it on the charger for 2 hours. It’s still blinking. I took it off to use it and it dies within 5 minutes. That doesn’t seem right. Please help.
I put the rose on the charger and its not blinking at all, what can I do?
It might be defective, you can contact our customer service via support@rosetoyofficial.com
Hi Tina,
It takes 1.5 hours for the toy to be fully charged. If it does not stop blinking, it might be defective. You can contact us to get a replacement if you purchased it on our website.
My charger don’t fit my rose
You can contact the seller to exchange a new charger, or buy a new charger on our site, here is product link:
https://www.rosetoyofficial.com/category/accessories/
How do u know when it fully charged
Dear Angel,
The button light will FLASH if it is charging correctly, if it is fully charged, the light will stop flashing.
Does it have to be fully charged to use it ? Or can I take it off in the midst of charging
Hi Brianna,
Yes, you can take it off in the midst of charging. But if it has little power, it will cut off.
The charger that came with my rose was destroyed, so I ordered a new one from Amazon but the light won’t come on. Is it possible my rose dead for too long & no longer will charge, or is the new charger defective?
Maybe because the charger is not compatible with the toy. Where did you purchase the toy? You can contact our customer service to find out the problem, customer service email: support@rosetoyofficial.com
Mines while it’s on the charge the light stays on but won’t blink, is it a problem with the charger or the rose??
Dear Nancy,
If the light does not BLINK it means the toy is not charging, you have to adjust the toy with the charger until it blinks. If it never blink no matter how to adjust it, then it means the charger or the toy is defective. If the toy is working, then the charger is defective, you can contact the seller for a new charger, and vice versa.
My original USB charger won’t charge my rose no more,so how can I charge it now before I buy a new one
Hi Tracy,
You can contact our customer service to get a new charger for replacement if the toy was purchased on our wesbite. If the toy was bought from somewhere else, you can buy a new charger, here is the link:
https://www.rosetoyofficial.com/product/the-rose-toy-charger/