Store Notice
Rose Toy Official Scam Site Notice
31
Dec
Dec
Please beware of the phishing scam sites that cloned our webpages, which shows in the paid google ads. Our official domain is: RoseToyOfficial.com
RoseToyOfficial.com is the legit website for the rose toy as well as other rose shaped vibrators. The rose toy is a patented product in USA, Canada, UK & EU, we will take legal action against anyone who infringes our patent.
Please beware of phishing scam sites and replica sites that cloned our webpages, which will appear on google ads and in the search results. Our official domain is: rosetoyofficial.com
Here we listed the phishing scam sites and replica sites , customers be aware!
Do you guys refund for scam site
No, we don’t. Please contact your bank if you were scammed.
Are the Rose toys sold on Amazon authentic?
Hi there,
The original rose toy is not allowed to be sold on Amazon.
Is rose Toyo’s.com also a scam site? They even have a scam site warning too, making it really hard to know the real thing 🙁
hi, please be aware the only official website is rosetoyofficial.com.
My friend ordered the rose for me. It took foooooorrrrever I think from China! It finally arrived after a few weeks. Was I scammed???
Hi Jack,
I am so sorry to hear that. Please be aware that rose toy official website is rosetoyofficial.com, we ship from USA.
Maybe you can help me i ordered a black rose toy with the suction and recieved a red toy with a tongue on it, im highly upset and would like you guys to sens me another one of what i paid for
Hi Chloe,
I emailed you back, please check.
I did the same, I had to wait for it from China and it took forever. Should I have my card stopped and changed with the bank?! I think I used PayPal though.
I live in the U.S. Do you all ship to PO BOXs? Thanks!
Hi Zoe,
Yes, we do. You can place order and enjoy 3-5 business days delivery.
I placed an order with the scam site rosetoy-official.com. Once I received the shipping info from China, I realized what happened. I found your actual site and found this page. I emailed the scam site to cancel my order and called them out on not being the official site with a patent. Their response was interesting. Asking what made me suspect them and even sent me a scan of the patent. If any of the exchange with them would be helpful to y’all, please let me know and I can forward it.
Hi Casey,
You can forward the information to support@rosetoyofficial.com.
Do you guys ship from ups or usps or FedEx ? I need to know which one so I can put the right address. I’m a college student staying in a dorm and we have different addresses to send it to base on senders.
Hi Keshia,
Thanks for commenting. For one item package, we ship via USPS. Multiple items packages, we ship via FedEx or UPS.
I ordered from your website and never received a confirmation number, but the money was definitely taken out of my bank account!
Hi Breanna, did you receive the email successfully?
Hi Breanna,
I resent you the order confirmation email as well as tracking information email, would you please check if they went to spam box? Your order was shipped by UPS, it will be delivered tomorrow.
Hi Marina, you have mentioned phishing scam sites cloned your webpages, and they show in the paid google ads. No offense but why don’t you take legal action against Google to disable them from using google ad words.
Hi Rachel,
Good question. Because generic terms/words can not be registered as a trademark, both “rose toy” and ” xxx official” are considered generic words. They can not be registered as trademarks, so they are not protected by law. Everyone can use these words to do ads on google.
What can I possibly do to receive my money back from those people?
If you were scammed, you can contact paypal or bank to reverse the purchase.
I received the item, defective! worked one time and was not as exciting as I was told. Emailed them sent a video of it not working and then no response. This has been going on for 2 months pretty sure I will never get my money back. Now debating do I want to spend another $60.00 on the real site.
Hi Venus,
Thanks for commenting, but please let me clarify your order was not placed on our website. Rose toy official site is rosetoyofficial.com, there is no hyphen in domain. Hope good luck for you to get the money back. Relax to buy from us, our delivery time is 2-5 days, and we offer 2-year quality waranty!
So what website is legit, not sure if I was scammed or not.
Hi Nicole,
Our website rosetoyofficial.com is the legit one, there is no hyphen in domain.
I just came across this today. I did not know that there was a scam site. I purchased some items on that site. I emailed them after see this requesting the to cancel my order. If don’t get my refund back what are my options?
What happened after this? I did the same and I’m freaking out.
My friend accidentally sent me the scam website thinking it was the real one. I thought the scam site looked funny so I did some digging and found this article. I’m soooo glad I did my research before giving those scammers my private info but I placed my order on the correct site and my package is in route ?
Whoever designed the rose toy is a genius! It gives a new meaning to the words multi orgasms!
Looks like they got me as well. I noticed a foreign transaction fee was charged to my card after the initial purchase and found that to be strange. I googled about it and sure enough, the real website has no record of my purchase.
I got scammed too. I ordered on 15th and haven’t received anything. I don’t understand the nonsensical tracking information. I reported to PayPal.
Hi. LCG Were you successful getting your money back from your bank? I too was recently scammed. You are correct in the nonsensical tracking.
I am sorry to hear that. Hope everything goes fine for you!
Do you guys do refunds for the scam site? I purchased one for my partner only to find out I went to the scam site
I didn’t get an offer when I emailed their support. It’s doubtful.
I am sorry to hear that, you can contact your bank or paypal for refund if you were scammed.