Shipping Policy

Discreet Package & Shipping

Every order will be packaged in a plain box, there is no product or company information on the shipping label.

Shipping Policies

We deliver within the USA & Canada. We will use commercially reasonable efforts to deliver any ordered product as quickly as possible and within any time periods indicated. However, you acknowledge and agree that we will not be held responsible for any delays in shipping or delivery.

Shipping Cost

  • $7.99 shipping cost for USA, free for orders over $75
  • $15.99 shipping cost for Canada, free for orders over $99

Processing Time

All orders will be shipped within 1-2 business days after payment confirmed. Our warehouse does not work on weekends, so there is no package shipping on weekends. It may happen that there will be shortages, and in such cases, we will contact you via e-mail.

Delivery Time

  • For USA, 3-5 business days.
  • For Canada, 2-7 business days.

Tracking

We will dispatch the tracking information to your email within 12 hours after shipment. If you do not see our email at inbox, please check your spam box.

If you believe there is a typo on the email in your order, please contact us to correct it, our email is support@rosetoyofficial.com.

You can track your order status at the following link by entering your order number and billing email:

Order tracking link